Protecting Your Privacy

What we collect

All records are stored at the Foundation’s office at Bundaberg Hospital.

The Foundation collects, stores and uses:

Employee personal records

The purpose of these records is to maintain recruitment and employment history, and payroll and administrative information relating to all permanent, contract and temporary staff members and employees of the Bundaberg Health Services Foundation. Content may include all matters relating to individual employment, including medical records, disciplinary and/or grievance documentation.

The following staff members have access to this information: Manager, Finance Manager , Administration Officer.

Records are retained according to the applicable provisions of the General Disposal and Retention Schedule for Administrative Records prepared by Queensland State Archives.

Individuals may seek access to their records as required.

Personal information about vendors/suppliers

The purpose of these records is to allow normal business processed to take place eg. Name, address for payment, contact information, bank account details to allow for electronic payment of accounts, and Australian Business Number.

The following Members have access to this information: Chairman, Deputy Chairperson, Manager, Finance Officer, Administration Officer.

Records are retained according to the applicable provisions of the General Disposal and Retention Schedule for Administrative Records prepared by Queensland State Archives.

The records held relate to a file established for each vendor/supplier that are kept on paper and electronic media.  These records are held at Bundaberg Base Hospital, Bourbong Street, Bundaberg in the office of the Foundation.

Personal information about supporters, volunteers, and donors

The purpose of these records is to enable the Foundation to raise donations, sponsorships, and support. Content may include contact information, support given, and contacts made.

The following Board Members have access to this information: Chairperson, Deputy Chairperson, Manager, Finance Officer, Administration Officer.

Public acknowledgment of gifts and donations received by the Foundation is provided unless the donator wishes to maintain anonymous.

Records are retained according to the applicable provisions of the General Disposal and Retention Schedule for Administrative Records prepared by Queensland State Archives.

The records held relate to a file established for each supporter, volunteer and donor that are kept on paper and electronic media.  These records are held at Bundaberg Base Hospital, Bourbong Street, Bundaberg in the office of the Foundation.

Personal information about grantees

The purpose of these records is to allow the Foundation to distribute funds for health projects under the objectives outlined in the Hospital Foundations Act 1982.  Content may include contact information, amount of funds requested, total budget of project, proposal application, references from referees, correspondence, disposition of request.

The following Members have access to this information: Chairperson, Deputy Chairperson, Manager, Finance Officer, Administration Officer.

Records are retained according to the applicable provisions of the General Disposal and Retention Schedule for Administrative Records prepared by Queensland State Archives.

The records held relate to a file established for each grant applicant that is kept on paper and electronic media.  These records are held at Bundaberg Base Hospital, Bourbong Street, Bundaberg in the Foundation’s office.

Personal information on Foundation Board Members

The purpose of these records is to allow the Foundation to meet the governing requirements of the Hospitals Foundation Act 1982.  Content may include contact information, correspondence, and other personal information needed for the Foundation to hold bank accounts, investments, and trade accounts.

Records are retained according to the applicable provisions of the General Disposal and Retention Schedule for Administrative Records prepared by Queensland State Archives.

The records held relate to a file established for each Board Member that is kept on paper and electronic media.  These records are held at BundabergBaseHospital, Bourbong Street, Bundaberg in the Foundation’s office.

Contracts and Outsourcing Arrangements

The Foundation does not have any existing contracts, licenses or outsourcing arrangements that utilise personal information.  Future contracts, licenses and outsourcing arrangements that utilise personal information, if any, will contain privacy provisions in order to comply with the IPPs.

Foundation Implementation Timetable

The commencement date for the IPPs under IS42 is 8 September 2003. This plan will be reviewed annually.

Procedure to Gain Access to Personal Information

Access to your personal information is upon request to the Foundation’s Freedom of Information Officer who can be contacted on (07) 4150 2863 or email bhs-foundation@health.qld.gov.au

Review Procedure

If an individual believes that their personal information has not been dealt with in accordance with an IPP they may make a complaint to the Foundation seeking an internal review. A request for an internal review must be made in writing and must be made within six months from the date when the breach was suspected to have occurred.

Requests should be forwarded to the Bundaberg Health Service Foundation Manger, BundabergBaseHospital, PO Box 34, Bourbong Street, Bundaberg, 4670.

Requests for review will be acknowledged in writing within 14 days from the date on which the application was received, and the Foundation will process the request within 60 days from the date on which the application was received. Applicants will be advised in writing of the Foundation’s decision.

If an applicant does not agree with the Foundation’s decision they may request an internal review. The Chief Executive of the Foundation will arrange for an internal review to be carried out by an officer who has not previously been involved in the matter. This will be done within 45 days. The Chief Executive will provide a response in writing to the applicant.

Personal Information Security

The Foundation is committed to keeping secure the personal information provided.  The Foundation staff must take all reasonable precautions to protect personal information held by the Foundation from misuse, loss, modification, disclosure, or from unauthorized access.  The unauthorised sale or release of this information will result in disciplinary action.

Contact Us

If you have any questions or would like further information about Foundation’s privacy and information handling practices, please contact Manager, Bundaberg Health Services Foundation, 4150 2863 or email bhs-foundation@health.qld.gov.au