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Refund Policy


Due to the nature of charity donations, refunds are given at the discretion of our management. Therefore please make sure that the amount you enter is the amount you wish to give.

In the event of an incorrect amount being entered, or if the donation is made accidently or there is an extremely unusual circumstance, please contact us in writing. We will review the request and respond within 48 hours.

If a donation is refunded, the associated tax receipt is no longer truthful so it should be shredded.

Event tickets

Once the transaction has taken place refunds are given at the discretion of our management.

Refunds are given at the discretion of management providing the tickets are returned to us in a resalable condition within seven days.

General rules

Ticket sales

We will refund ticket sales if the buyer advises two days in advance of the event that they cannot attend due to illness or misadventure.

Donations and recurring donations

  • We will refund if there was an error with the donation processing
  • We will refund if the donor entered the wrong amount
  • We will refund if the recurring donation did not cancel correctly when requested

Terms and Conditions:    Click Here


Bundaberg Health Services Foundation values your privacy

This privacy policy sets out the Foundation’s practices in relation to the collection use, storage and disclosure of personal information.

Download Bundaberg Health Services Foundation Foundation’s Privacy Policy:

















The Foundation has an office at Bundaberg Hospital, Bourbong Street, Bundaberg.

T: 4150 2863

Office is open daily from 8.30am to 4.30pm.

NOTE: The Bundaberg Health Services Foundation is a statutory body which is subject to the provisions of the Financial Administrations Audit Act 1977 and in accordance with relevant Acts, the Bundaberg Health Services Hospital Foundation appoints the Queensland Audit Office as external auditor and maintains a register of Board members’ pecuniary interests and any areas of activity which may lead to a conflict of interest. (View the Hospital Foundation Act)

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